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Terms & Conditions


1              who, what and where

1.1          Terrain Enterprises Ltd grants you a non-exclusive, limited and revocable licence to use and access the website www.impressgadgets.co.uk (Site). In these Terms, “Impress Gadgets”, “us”, “we” and “our” refer to Terrain Enterprises Ltd and references to “you” and “your” is to you, the end user.

1.2          By using the Site you agree to be bound by these Terms. If you do not agree with these Terms you must immediately stop using the Site. 

1.3          These Terms shall apply to any contract between us for the sale of products offered on the Site.  If you do not agree with these Terms, you will not be able to order any Products from the Site.

1.4          You agree that we may change, update or otherwise amend the Site and these Terms at our absolute discretion.

2              online terms of sale

You may purchase goods & services online from the Site. All purchases are subject to these Terms:

2.1          Purchase, Payment & Order

(a)           You will be guided on the Site through the steps required to place on order for Products (Order).  The price for Products may change from time to time.

(b)           You warrant and represent that you meet and will comply with any specific conditions of sale for the Products (identified on the Site or labelling), including any age, geographical or resale restrictions.

(c)           You are responsible for all details and any errors in an Order. Should you wish to change your Order, you must contact Impress Gadgets as soon as possible.

(d)           Payments must be made by credit card or any other nominated payment method. Surcharges may apply for certain payment methods.

(e)           We shall send you an email acknowledging your Order and may separately confirm our acceptance of your Order.

(f)            We may contact you to reject an Order if we are out of stock, cannot deliver the Products or we discover an error in the price of the Products.  We may give you the choice to vary the Order.

2.2          Delivery

(a)           Impress Gadgets shall advise you of any delivery fees applicable prior to despatch. Delivery fees will be advertised prior to payment for your Order.

(b)           You must provide us with accurate delivery information, including your nominated address (Delivery Address).

(c)           Orders will be despatched as promptly as possible after payment, however stock levels and prior orders may result in delays to despatch. We will endeavour to inform you of the date you can reasonably expect delivery of your Order (Delivery Date).

(d)           You agree to take on the risk for the goods, such as loss or damage, when the goods reach the Delivery Address.

(e)           After taking delivery of the goods, you agree to examine the goods and notify us if there is any defect in the goods within 7 days of the Delivery Date.

(f)            You acknowledge that all products are shipped using third-party couriers and/or postage services. Under no circumstances will Impress Gadgets be liable for any cost, loss or damage caused by a delay in delivery, including incorrect delivery details provided by you.

2.3          Products, Refunds, Returns & Cancellations

(a)           If you are a consumer, you have a legal right to cancel an Order.  You must complete the Contact Form as soon as possible confirming full details of the Order.

(b)           We cannot guarantee that the colour or packaging of Products will match the images on our Site.   Your Products may vary slightly from those images.

(c)           Impress Gadgets shall provide a refund or exchange on an Order where (without limitation), an incorrect product was sent to you or the product is defective, mis-described or damaged in some way upon receipt by you.

(d)           To receive a refund or exchange you must, within 7 days of receiving the Order:

i               Notify us using the Contact Form on our Site with the problem with the Order, at which time you’ll be given instructions on how to return the items; and

ii              Despatch the items for exchange or refund back to Impress Gadgets.

(e)           If you have returned a defective or mis-described Product, we will refund the purchase price, delivery charges and reasonable costs of return.

(f)            Impress Gadgets reserves the right to decide whether or not to make an exchange or refund until it has received the returned items.

(g)           Impress Gadgets reserves reduce any refund to reflect any reduction in value of the Products if caused by handling that would not be permitted in a shop.

(h)           You shall not be entitled to cancel any custom made products or clearly personalised products, software, DVDs or CDs which have a security seal which you have opened or unsealed.

2.4          Warranties

(a)           Some of the Products we sell to you come with a manufacturer's guarantee. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee provided with the Products.

(b)           We warrant that on delivery and for 28 days after purchase, the Products shall be free from material defects, except any defect arising from (i) fair wear and tear;
(ii) wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party; (iv) if you fail to operate or use the Products in accordance with the user instructions; (d) any alteration or repair by you or by a third party who is not one of our authorised repairers; or (e) any specification provided by you.

(c)           If you are a consumer, a manufacturer's guarantee and our warranty is in addition to your legal rights in relation to Products that are faulty or not as described.

2.5          Customs, Duties & Taxes

(a)           You will be informed at the time of purchase if the items are subject to VAT.

(b)           If you order goods from outside the United Kingdom, you agree to take responsibility for ensuring that the goods can be legally imported into the country of delivery.

(c)           You agree to pay any customs, duties or taxes with respect to the goods that we send to the address outside of the United Kingdom.

(d)           You must comply with all applicable laws and regulations of the country for which the Products are destined.  We will not be liable or responsible if you break any such law.

2.6          Resale

(a)           You agree that you must not resell any products purchased from Impress Gadgets without the written permission of Impress Gadgets.

3              site Conditions of use

3.1          It is a condition of use that:

(a)           You are over the age of 18, or if not, your use of the Site is only under the supervision of a parent or guardian;

(b)           You have the authority to bind any business on behalf you use our Site or purchase Products;

(c)           You register on the Site to purchase any products and request Products from us;

(d)           You only use the Site for lawful purposes;

(e)           You do not engage in any improper, indecent or offensive behaviour;

(f)            You are not breaking any local, state, national or international law in your relevant jurisdiction by accessing this Site;

(g)           You will treat the Site and its users with respect and will not partake in any conduct that could be considered bullying, harassment, degradation, insulting or otherwise demeaning to the human standard of any other person (as determined by us); and

(h)           You must provide us with accurate personal and contact information. You will only represent yourself and will not create false aliases or impersonate any other person (with or without their consent) while using the Site.

(i)            You do not breach any of the Terms.

4              Site availability

4.1          By using this site you acknowledge that we are not required to keep the Site available for your use and we make no warranties as to its availability.

4.2          We accept no responsibility for the unavailability of this Site, or any offers of Products found on the Site, and you agree that we are not liable for any loss or damage that you or any other person incurs by not being able to access the Site.

4.3          We make no guarantees, implied or express, as to the ongoing availability of the Site or Products.

5              Intellectual property

5.1          All content on the Site and the Products is the copyright and property of Impress Gadgets. Without the express written permission of Impress Gadgets, you shall not:

(a)           Replicate all or part of the Site or Products in anyway; or

(b)           Incorporate all or part of the Site or Products in any other webpage, site, application or other digital or non-digital format.

5.2          Impress Gadgets has moral & registered rights in its trademarks and you shall not copy, alter, use or otherwise deal in the marks without the prior written consent of Impress Gadgets.

5.3          Impress Gadgets has intellectual property rights in its products and you shall not seek to recreate, synthesise or otherwise copy any products created by Impress Gadgets.

5.4          All content remains the Intellectual Property, including (without limitation) any source code, product recipes, usage data, ideas, enhancements, feature requests, suggestions or other information provided by the Customer or any other party with respect to the products.

5.5          You agree that by using the site you will not copy the Site or Products for your own commercial purposes. You agree and warrant that you will not solicit a user of the Site to join another competing site or in anyway to stop using the Site in preference of using another site offering comparable services. You indemnify us for any loss or damage we suffer as a result of your breach of this warranty.

6              Third party websites & advertising

6.1          The Site may from time-to-time contain information & advertising from third-party businesses, people & websites (Third Parties). You consent to receiving this information as part of your use of the Site.

6.2          We are not responsible for any information transmitted by Third Parties or liable for any reliance you make upon the information or statements conveyed by Third Parties (or in relation to your dealings with Third Parties), nor are we responsible for the accuracy of any advertisements. .

7              limitation of liability & indemnity

7.1          You agree that you use the Site at your own risk.

7.2          You agree that you use any products purchased from Impress Gadgets at your own risk, and that you must ensure that you can safely use and/or apply any of the ingredients listed on the packaging or labelling of any Impress Gadgets products.

7.3          You acknowledge that we are not responsible for the conduct or activities of any user and that we are not liable for such under any circumstances.

7.4          If you are provided with a username & password to access the Site, it is your responsibility to keep your username & password secure and you indemnify us for any loss or damage we suffer as a result of unauthorised access to your account. You are solely responsible for the use of your account, irrespective of who it utilising it, whether with or without your permission.

7.5          You acknowledge that in using the Site and purchasing any Products you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms.

7.6          You agree to indemnify us for any loss, damage, cost or expense that we may suffer or incur as a result of or in connection with your use of or conduct in connection with the Site, including any breach by you of these Terms.

7.7          In no circumstances will Impress Gadgets be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity, loss of anticipated savings or any other similar or analogous loss resulting from your access to, or use of, or inability to use the Site or any content, or in any way relating to the Products (or the provision or non-provision of Service), whether based on warranty, contract, tort, negligence, in equity or any other legal theory, and whether or not Impress Gadgets knew or should have known of the possibility of such damage, to business interruption of any type, whether in tort, contract or otherwise

7.8          Certain rights and remedies may be available under the Sale of Goods Act 1979 or the Consumer Protection Act 1987 or similar legislation in other jurisdictions and may not be permitted to be excluded, restricted or modified. Apart from those that cannot be excluded, we and our related entities exclude all conditions and warranties that may be implied by law. To the extent permitted by law, our liability for breach of any implied warranty or condition that cannot be excluded is restricted, at our option to:

(a)           the re-supply of products or payment of the cost of re-supply of products; or

(b)           the replacement or repair of products or payment of the cost of replacement or repair.

7.9          We shall not be liable or responsible for events outside our control.

7.10        In all circumstances, you agree that any liability of Impress Gadgets shall not exceed the value of the Order you placed with Impress Gadgets.

7.11        Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation.

8              Privacy policy

8.1          You accept our Privacy Policy and agree that you will not do anything that shall compromise Impress Gadgets’s compliance with its Privacy Policy nor do anything contrary to the Privacy Policy insofar as your use of the Site is concerned.

8.2          We may amend the Privacy Policy from time-to-time without notice and at our absolute discretion, and by continuing to use the Site you accept such changes.

9              Termination

9.1          We may end the agreement formed by the Terms immediately by giving you written notice. It is not essential to provide reasons for the termination. Where these Terms have been terminated you must immediately cease using the Site or Products.

9.2          Your use of the Site may be cancelled at any time, for any reason, on a temporary or permanent basis. You must immediately cease using the Site should you receive a notice cancelling your licence to use the Site.

10           Notices

10.1        You can direct notices, enquiries, complaints and so forth to Impress Gadgets at the details published on the Site. We will notify you of a change of details from time-to-time by publishing new details on the Site.

10.2        We will send you notices and other correspondence to the details that you submit to the Site, or that you notify us of from time-to-time. It is your responsibility to update your contact details as they change.

11           General

11.1        Impress Gadgets may assign or otherwise create and interest in their rights under there Terms by giving you written notice.

11.2        Impress Gadgets may in its absolute discretion amend these Terms at any time, which shall become effective by giving you notice.

11.3        Any provision of these Terms, which is invalid or unenforceable in any jurisdiction, is, as to that jurisdiction, ineffective to the extent of the invalidity or unenforceability without affecting the remaining provisions of these Terms or affecting the validity or enforceability of that provision in any other jurisdiction.  The parties will negotiate in good faith to replace any such provision with a provision which is valid and enforceable and consistent with the intention of these Terms, so far as is reasonably practicable.

11.4        These Terms form part of an ecommerce transaction and the parties agree that these Terms shall be accepted electronically and the agreement to these Terms is formed & validly entered into electronically.

11.5        The termination of these Terms does not affect the parties’ rights in respect of periods before the termination of these Terms.

11.6        These Terms are governed by the laws of England & Wales and you submit to the non-exclusive jurisdiction of the courts in England.  

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